Frequently Asked Questions

Most frequent questions and answers
  • You need to provide a completed Prep Guide before development begins. This includes the following info:
    • Logo in correct format
    • Branding / color requirements
    • Images / Stock Images
    • Content for each page
    • Relevant Logins / Links to social media accounts, MailChimp, etc.
  • You will need to book an available date for your development on our website
  • You will need to pay your 50% deposit on booking
  • You will need to be available on the day of development for virtual meetings / feedback
  • You will be required to pay the balance of the fee on the morning of the development
  • Installation of pre-selected Template / Theme
  • Addition of logo and application of chosen color scheme
  • Creating your Home Page based on chosen template and content provided
  • Creation of your Contact Page with lead generation form sent to email and/or SignUp form and Social Media Links
  • Creation of up to 3 other pages based on your content, e.g. About, Services, Testimonials.
  • Setup of user account for you to access and edit content after your 1 day webs development
  • Installation of plugins required by theme
  • Complimentary online training to get you up and running.

Domain name registration, hosting and SSL certificates are not included in any of the packages offered.. You’ll have to purchase these yourself before I can start working on your website.

If you need help with this, I can assist. Contact me (choose Custom Change) so that we can discuss the fees involved in having me set this up for you.

Additionally, if you have purchased a DIY Setup, it does not include the addition of your content (images and website text).

As soon as I have an available spot. I recommend that you book your build day at least 2 weeks in advance to make sure that you have enough time to prepare all your website content.


If you need a logo designed, copy written, I’d be happy to give you recommendations.

Yes! Just contact me so that we can discuss what you need and the cost.

Yes but adding an online store will require addtional time. Contact me to discuss your requirements and the costs involved. 

Yes! In the same way that you need to service your car regularly, you need to make sure that your website is healthy and up-to-date. This is the best way to protect your website against hackers and viruses.

Your payment secures your slot in my calendar and allows me to turn down other work. This allows me to give you my undivided attention for the project period.

No refunds are available from the time of booking, during or after the project period.

You’ll have the option of up to three rounds of revisions. However, I do my best to create something that you’ll love – the first time around.

  • I use WordPress as a base for your website  build
  • I develop our website using the Astra Theme
  • I use the Elementor Page Builder so you can easily edit your content pages once your website is done

If you need to reschedule it’s important to let me know well in advance so I can find you another convenient date and allocate your original date to someone else. For cancellations that give less than 48 hours’ notice, you will still be charged at full price.

  • I use WordPress as a base for your Quick Launch Website build/setup
  • I develop your Quick Launch Website on the Astra Theme
  • I use the Elementor Page Builder so you can easily edit your content pages once your website is done